Luke Reimer from over at the BlackBerry Biz Blog shares with us 10 ways why BlackBerry 10 is better for business. As he states “an important goal of the BlackBerry 10 platform is to improve the mobile experience of businesses and their staff.” Why is BlackBerry 10 better for business?
Meet increasing employee demands
The consumerization of information technology has changed the workplace and brought with it increased employee demands. As mobile technology continues to evolve, businesses are under pressure to either provide employees with high-performance mobile devices that offer a seamless experience, or to allow employees to bring in their own mobile tech. On BlackBerry 10, features such as the BlackBerry Browser and Keyboard have been made more powerful and intuitive. In addition, new advanced features such as the flow of BlackBerry 10 and BlackBerry Hub will make it easier for employees to navigate their phone and manage information, all within the context of our world-class security and management capabilities. With these features, as well as all of the apps available at launch, BlackBerry 10 provides an experience that employees will love and the security and manageability that businesses need.
Increase productivity and mobility
The BlackBerry 10 platform is built for business, providing your mobile workers with secure access to information and internal systems. One exciting BlackBerry 10 feature is remote desktop access provided by app developers like Splashtop. This feature will allow BlackBerry customers to access and control a desktop computer from their BlackBerry 10 smartphone. By using such tools to increase mobility, employees will be able to carry critical business information and tools on the go, thus also increasing their productivity.
Encourage organizational collaboration
Businesses can further look to improve productivity by facilitating a culture of collaboration. Several upcoming BlackBerry 10 apps will help encourage this collaborative culture, such as Cisco WebEx Meetings. This app helps customers with scheduling meetings, sharing screens and sharing content for collaboration on the go. In addition, BlackBerry 10 includes integrated cloud storage capabilities from Box, which allows employees to share files directly from their devices. Supported by the BlackBerry 10 secure environment, businesses can encourage collaboration confidently, knowing that measures have been taken to help make sure that data isn’t compromised. BBM video chat and screen sharing is another example of a fantastic collaboration opportunity provided by the BlackBerry 10 platform, not to mention Documents To Go, Work Drives, and more.
Contributing to lower costs
BlackBerry Balance has been completely redesigned for BlackBerry 10, providing customers with a seamless flow between work and personal use. BlackBerry Balance also helps to lower costs for IT departments by allowing employees to bring their own devices to work. By separating work and personal data, business professionals can use personal online accounts and consumer apps on their work device without needing to worry about unintended interactions.
Integrate your mobile computing capabilities
More than just a smartphone, BlackBerry 10 is a mobile computing platform built to power an entire ecosystem of devices and systems. Businesses can offer their workforce greater connectivity by expanding their focus from just devices to platform-based environments. Designed to support the concept of a “mobile office,” BlackBerry 10 will consolidate desktop computer and phone capabilities into a single, integrated platform. This integrated approach provides IT departments with the versatility to prepare for the mobile landscape of the future. With apps like SAP and Cisco WebEx Meetings, you can extend your existing investment in these services and pursue a truly integrated approach.
Develop and deploy enterprise applications
With BlackBerry 10, you can take advantage of the best ecosystem for business app developers. In the weeks leading up to last month’s BlackBerry 10 launch, we saw an exciting acceleration of developer momentum culminating with the availability of key business apps. With BlackBerry 10, enterprise developers specifically have much to be excited about:
Enterprise applications can be tailored to specific jobs and work processes within your company. Your business can deploy BlackBerry 10 applications for your employees through BlackBerry World for Work and manage them securely with BlackBerry Enterprise Service 10 (BES 10).
Increase customer satisfaction
To keep customers satisfied, businesses must adopt an effective framework for internal communication. More specifically, customer-facing employees must have real-time access to critical information in order to accurately assist customers. With the new user experience of BlackBerry 10, your employees will be able to access information in an effective, intuitive manner. In addition, tools for the BlackBerry 10 platform such as HTML5 WebWorks make it easy to develop custom applications for customers to interact with your company.
Reduce staffing costs with global technical support
Are you familiar with BlackBerry Technical Support Services (BTSS)? It’s our global enterprise support program that provides businesses with affordable technical support directly from BlackBerry support experts. For BlackBerry 10, we’ve streamlined the program into three tiers – Basic, Advantage, and Premium – as well as offering BlackBerry 10 Readiness Services. With direct access to a Support Service Specialist as an option at the Advantage tier, you can reduce internal staffing costs while still equipping your business with the technical support you need.
Provide access to critical business information
Whether you are making a presentation, joining a meeting, or making a business decision, it is important to be prepared and well-informed. BlackBerry 10 provides hands-on access to industry news and other business content, mobilizing your workforce with tools to work effectively on the go. With the SAP applications that are coming to BlackBerry 10, your employees will be able to make informed decisions by accessing and interacting with the latest data available.
Simplify your IT manager’s job
Your IT manager faces a mobile landscape that is constantly evolving toward greater complexity. As demands from business users increase, your IT department will need to properly balance mobility and security needs. BlackBerry 10 introduces a mobile platform that meets both the consumer demands of business users and the security demands of IT departments. In addition, BlackBerry Enterprise Service 10(BES 10) simplifies your IT manager’s job with a single, unified platform to manage BlackBerry, iOS and Android devices securely.
How do you plan on using BlackBerry 10 with your business?