HOW TO UNLOCK
BOLD 9900/9930, TORCH 9800/9810/9860, BOLD 9780 & OTHER OS6 DEVICES
- Ensure a SIM Card is inserted
- Go to ‘Manage Connections’
- Click on ‘Turn All Connections Off’
- Go to ‘Options’
- Click on ‘Device’
- Click on ‘Advanced System Settings’
- Click on ‘SIM Card’
- Type ‘MEP2' (you will be prompted to enter MEP code)
- Enter the MEP2 code (CONFIRM you get "Code Accepted" message)
- *If you also have a MEP4 code, type ‘MEP4' (you will be prompted to enter MEP code)
- Enter the MEP4 code (CONFIRM you get "Code Accepted" message)
- Reboot device
- Go to ‘Manage Connections’
- Click on ‘Restore Connections’
- Device is now unlocked
CURVE / BOLD / TOUR / WORLD EDITIONS
- Ensure a SIM Card is inserted
- Go to ‘Manage Connections’
- Click on ‘Turn All Connections Off’
- Go to ‘Options’
- Click on ‘Advanced Options’
- Click on ‘SIM Card’
- Type ‘MEP2' (you will be prompted to enter MEP code)
- Enter the MEP2 code (CONFIRM you get "Code Accepted" message)
- *If you also have a MEP4 code, type ‘MEP4' (you will be prompted to enter MEP code)
- Enter the MEP4 code (CONFIRM you get "Code Accepted" message)
- Reboot device
- Go to ‘Manage Connections’
- Click on ‘Restore Connections’
- Device is now unlocked
STORM
- Ensure a SIM Card is inserted
- Go to ‘Manage Connections’
- Click on ‘Turn All Connections Off’
- Go to ‘Options’
- Click on ‘Advanced Options’
- Click on ‘SIM Card’
- Tilt the phone horizontally, click the BlackBerry button and Show keyboard
- Type ‘MEP2' (you will be prompted to enter MEP code)
- *If MEP2 doesn’t work, try MEPP2
- Enter the MEP2 code (CONFIRM you get "Code Accepted" message)
- *If you also have a MEP4 code, type ‘MEP4' (you will be prompted to enter MEP code)
- Enter the MEP4 code (CONFIRM you get "Code Accepted" message)
- Reboot device
- Go to ‘Manage Connections’
- Click on ‘Restore Connections’
- Device is now unlocked
PEARL
- Ensure a SIM Card is inserted
- Go to ‘Manage Connections’
- Click on ‘Turn All Connections Off’
- Go to ‘Options’
- Click on ‘Advanced Options’
- Click on ‘SIM Card’
- Type ‘MEPP2' (*Note- for Telus, use MEPP4. You will be prompted to enter MEP code)
- Enter the unlock code (CONFIRM you get "Code Accepted" message)
- Reboot device
- Go to ‘Manage Connections’
- Click on ‘Restore Connections’
- Device is now unlocked
OLDER DEVICES(87XX & OLDER)
- Ensure a SIM Card is inserted
- Go to ‘Manage Connections’
- Click on ‘Turn All Connections Off’
- Go to ‘Options’
- Click on ‘Advanced Options’
- Click on ‘SIM Card’
- Hold ALT key and type ‘MEPE’ (you will be prompted to enter MEP code)
- Enter the unlock code (CONFIRM you get "Code Accepted" message)
- Reboot device
- Go to ‘Manage Connections’
- Click on ‘Restore Connections’
- Device is now unlocked